Thank you for taking a look at my work and supporting me!
Here is some info about the shop and policies. Some products come straight from the printer, some come from me personally. If you order items that are from both, you will get two different packages at different times. Below is some information and how I can assist if there is an issue.
Shipping Policy + FAQ
Orders can take 3-14 business days to be fulfilled.
I know that is a huge range of time, but I want to be realistic! Why would it take so long, you may ask??
Great question! I am a full-time graduate student with a clinical internship and I have chronic illness– all of that in addition to regular life things can make it hectic to get orders out ASAP!
If you need an order by a certain date, please communicate with me to see if we can make that work.Estimated shipping time after fulfillment:
- USA: 3-5 business days
- Canada: 5-10 business days
- International: 10-20 business days
Customs fees may apply with international shipping. Customs policies are different in each country and depend on a variety of factors. Customs fees are not my responsibility.
Order never arrived:
If your order did not arrive, please check the tracking number and shipping information to be sure you put the correct address. If the address is incorrect, I can send a new item at cost (if available).
If the shipping address was correct, get in touch with me at email@example.com and I'll see what I can do.
It's a bummer getting damaged items! If it arrives to you damaged, please contact me with photos of the damaged item and package and the packing slip (if applicable) within a week so I can see what I can do.
I cannot offer returns or exchanges.